Frequently Asked Questions
FAQs
How do I ensure the swimsuit size fits babies properly?
Choose the right size based on babies' body measurements, such as height, weight, and chest circumference, according to our size chart. If a baby is between sizes, we recommend going up for comfort.
Is the swimsuit easy to put on babies?
Yes, our swimsuits are designed with babies' comfort and ease of dressing in mind, with some styles featuring a full-zip design for easy dressing.
What if the style or size I want is out of stock?
Please send us an email to let us know what you need and we will notify you as soon as it is restocked.
When will i receive my order?
Processing of orders takes between1-5 business days.
Typical delivery time for an order shipping within the United States, once order is received by carrier, is 3-5 business days.
What is your return/exchange policy?
Shipping back to us for returns and exchanges is at the customer’s expense. We recommend sending your item insured and with a tracking number.
Items not purchased through our website will not be accepted for return or exchange.
Where is the money refunded?
After you request a refund and it is approved, the money will be returned through your payment channel. The processing time for banks/credit cards varies, so please be patient for a few business days.
What payment methods do you offer for baby products?
We accept various payment methods, including credit cards, PayPal, and online bank transfers in some countries.
How should the swimsuits be washed for babies?
It is recommended to hand wash or machine wash with mild detergent, avoiding long soaking and high-temperature washing to maintain the sun protection and fabric integrity.